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In spring 2018, Edmontonians were invited to help refine the proposed bus network by telling us what they liked, didn’t like and how they use transit. During summer 2019, our transit planners made adjustments to the proposed network. We invited Edmontonians to advise us on the second draft in fall 2018. This was an opportunity for us to validate what we heard to make sure we didn’t miss anything.

In summer 2019, we engaged communities identified for an On Demand Transit (alternative transit) option. We held workshops where we presented four options to better understand how they would use the service, and public input will be used to help refine ETS’ approach. Online surveys were made available to validate what we heard at the workshops, collect additional input and provide an opportunity to gather feedback from Edmontonians who couldn’t attend a workshop.

Providing Feedback

The public engagement period for the bus network redesign and On Demand Transit (alternative transit) projects have concluded.

Engagement History

You can read our What We Heard reports here for each phase of public engagement for the bus network redesign and On Demand Transit (alternative transit). These reports were presented to City Council to help them in their decision-making process.

When we developed the Transit Strategy, Edmontonians told us they wanted a bus system that better met their needs. Here is what else we heard:

  • Edmontonians want a transit system that is safe, fast, convenient and reliable

  • Different people want different things from their transit system
  • People in the inner neighbourhoods (between 50 Street and 170 Street and Yellowhead Trail and Whitemud Drive) want more frequent service, service at all times of day and 7 days a week
  • People in the outer neighbourhoods want more frequent service, shorter travel times, and prefer weekday peak service

Based on local knowledge and technical expertise, we developed a new bus network to better serve Edmontonians.

For More Information

Bus Network Redesign Project

Online Contact 311 Online

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555

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