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Accessibility information

The City of Edmonton is strongly committed to providing the best services to all Edmontonians, including people with disabilities.

We continually identify ways of:

Access Design Guide

Attributes and criteria for the City to follow in order to have a truly inclusive and supportive Edmonton for citizens.

This committee provides recommendations to Council for improving the City's inclusiveness and accessibility for individuals with disabilities.
Ensuring all people are treated with respect, with equitable access and opportunity to participate to the fullest extent in the city.
General Information about the Disabled Adult Transit Service (DATS) and the services it offers.
Access for eligible low-income Edmontonians to participating City recreation facilities.


Interagency Committee on Inclusive Recreation

Welcomes new members with an interest in recreation opportunities for people with special needs. 


Listing of agencies and groups that provide resources for anyone with disabilities.

Deaf and Hard of Hearing Services

Setup and Ready Services

City Council Chambers 
  • Hearing Loop Technology
  • Real-Time Captioning 
    Captions are available on the live stream at clicking on the far right icon in the bottom right hand corner of the stream, and selecting "Captions - English". 
Heritage Room
  • Hearing Loop Technology 
River Valley Room
  • Hearing Loop Technology
  • Real-Time Captioning

Book Accessibility Services

Two weeks notice is required.
  • ASL Interpreter
  • Deaf-Blind Intervenor
  • Real-Time Captioning (CART)
  • Assistive Listening Device (ALD)

Video Call (VRS): 780-442-5311 
TTY or IP Relay: 311

Hard of Hearing or Deaf Services


Recreation Opportunities for Individuals with Disabilities

(Fall 2019 - Summer 2020)

Recreation and leisure opportunities for people with disabilities at locations across the city.

Accessibility Rating Guide

Accessibility features and ratings for City Attractions, Cultural Sites, Parks, and Recreation Centres.

For More Information

Citizen Access and Inclusion

Title Accessibility Services Liaison Officer


TTY 780-944-5555 code: DISREC

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