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If you live in a multi-unit complex (that is, a condo or apartment) and presently set out your waste in bags at the curb or back alley (hand waste collection), changes are coming to the way you sort and set out your waste. If you currently put your waste in a communal bin, this change will not impact you.

On September 10, 2019, City Council approved the 25-year Waste Strategy, which includes transitioning from hand collection to automated collection.

City Council also approved changes to the Waste Services Bylaw (18590), including customer reclassification. The updated Bylaw ensures that all residences pay a rate that matches the waste service they receive. The services include:  

  1. Residential Curbside Collection: Customers whose waste is collected in bags or carts at the curb, in the alley
  2. Residential Communal Collection: Customers who use a shared collection area (typically condominiums or apartments)

Visit for more information.

What does this mean?

The City is evaluating all multi-family sites that are currently receiving hand waste collection to determine whether properties should transition to the Residential Curbside Collection or Residential Communal Collection. Each site has undergone or will undergo a vigorous evaluation to reach the most appropriate waste management solution. Current hand collection will no longer be an option. Thus, each property will transition to either carts or communal bins. If your waste is currently collected in a bin, your service will not change at this time.

Moving to Carts
  • Cart distribution will begin in 2021 and will be phased in across the city. For more information, visit
  • An initial rate increase of approximately $3.38/month, adjusted for inflation, will occur in the spring of 2021
  • Transition to the full Residential Curbside Collection rate over five years (adjusted for inflation)
Moving to Bins
  • Waste and recycle bin distribution begins in summer and fall of 2020, concluding in 2021
  • A City employee will contact each site decision-maker to arrange a delivery date
  • No monthly waste rate increase (inflation rate increases apply)

Who is affected?

Approximately half of the city was evaluated and notified in February 2020, with the remaining evaluations and notifications taking place in summer 2020. Utility account holders will receive a City of Edmonton letter in the mail or notification from your condo board or property manager indicating whether your site will transition to either Residential Bin Collection or Residential Curbside Collection.

Please note: remaining on the current waste hand collection service is not an option. For clarification on waste collection type, view the photos above.

Criteria used to evaluate the properties

  • Space availability for bins or carts
  • Waste truck accessibility
  • Operational safety

Appeal Process Information

The appeal process is now closed. Thank you.

Frequently Asked Questions

When will the citywide Cart Rollout start?

The citywide Cart Rollout will begin in 2021 and will be phased in across the city. Residents can stay up-to-date on the latest information, including when they can expect to receive their carts, by visiting

Will I have to pay for the carts (Residential Curbside Collection)?

The carts are provided at no additional charge.

Will I have to pay for bins (Residential Bin Collection)?

The bins are provided at no additional charge. 

Will my collection day change if I am moving to carts?

Your collection day may change. You will receive a City of Edmonton letter noting the day change if it applies to you. As well, all collection dates will be noted in the collection calendar you will receive with your carts, online and in the WasteWise app. Download WasteWise for free in the iTunes or Google Play store, or visit

Will my rate increase because I am now getting carts?

According to the Waste Services Bylaw (18590), residents switching to carts will see a rate increase of approximately $3.38/month starting in the spring of 2021 (adjusted for inflation) for five years. The rate increase is not due to the cart switch, but is required to align each residence with the service they are provided. Any additional City Council approved increases will be applied separately from this rate change increase.

Will my rate increase because my complex is changing to bins?

No, your rates will remain the same if your property is moving to bins.

For More Information

Waste Hotline




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